Privacy policy

Privacy policy

 

Holistic Measures do not disclose buyers' information to third parties other than in order to send purchases through the Royal Mail or Courier systems. In the case, the order gets "lost" in the process, names and addresses may be used when obtaining compensation from either the Royal Mail or the Courier company. 

Client information is NOT stored within this website nor on any computer system. All client details are recorded in paper format and stored in a locked cabinet in a locked room with no public access.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfil customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes

This website uses etracker technology (www.etracker.de) by which anonymous data is collected and saved for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time, with effect for the future.

Please note, however, that this website has a link to Facebook, Twitter and Linked social websites.

Credit Card Security

When an order is placed on our website, payment is directed through the ssl server to the PayPal system, therefore no credit or debit card details are received or recorded.  For security issues regarding this system please visit http://www.paypal.com. Telephone orders are not able to be processed until payment has been received. If you are unable to do this through the website, we can invoice you through PayPal, or give you our bank details to enable you to transfer the payment directly to our account. Unless of course you are local to us and can pay us a visit! This means that none of your card details are either recorded or stored with us.  

We are fully PCI compliant and have a Security Metrics accreditation certificate.  Certificate_of_PCI_DSS_Merchant_Compliance.htm